Privacy Policy

Fixatia ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

We collect information you provide directly to us, as well as information automatically collected when you use our services:

• Account Information: Name, email address, and password when you create an account
• Usage Data: Pages visited, searches performed, properties viewed, and calculator usage
• Device Information: IP address, browser type, operating system, and device identifiers
• Payment Information: Billing details processed securely through Stripe (we don't store card numbers)

We use the information we collect to provide and improve our services, process transactions, send you updates and alerts you've requested, analyze usage patterns to improve user experience, comply with legal obligations, and protect against fraud and unauthorized access.

We do not sell your personal information. We may share your data with the following third-party services that are essential to our platform:

• Stripe: Payment processing (PCI-DSS compliant)
• Supabase: Database and authentication services (GDPR compliant)
• Mapbox: Map visualization services
• OpenAI: AI-powered translations and content enhancement

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings. See our Cookie Policy for more details.

We retain your personal information for as long as your account is active or as needed to provide services. If you close your account, we will delete or anonymize your data within 90 days, unless retention is required by law.

If you are in the European Economic Area, you have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restriction: Request limited processing of your data
• Right to Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for marketing

We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest, regular security audits, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at privacy@fixatia.com. For GDPR-related inquiries, you may also contact your local data protection authority.